Digital transformation refers to the process of using digital technology to change how a business operates. It involves adopting new technologies to streamline processes, improve efficiency and create new opportunities for growth and innovation. Essentially, it’s about using digital tools to change traditional ways of doing things.
For small and medium-sized enterprises (SMEs), embarking on a digital transformation journey would be very beneficial. Here are some points they should consider:
By following these steps and adapting them to their specific needs and resources, SMEs can gradually embrace digital transformation and unlock new opportunities for growth and efficiency.